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Kano model of customer satisfaction
var dzone_style = '1'; According to the Standish group research on average 45% of a software features are never used and only 20% of features are used always or often. It means that on average you...
View ArticleKano questionnaire survey analysis
var dzone_style = '1';Different potential user groups and even users within the same group can have different opinions on the product features. The only way to see the high-level picture is to question...
View ArticleConditions of satisfaction
var dzone_style = '1';Agile teams try to avoid the over-detalization of the customer requirements. In many cases the initial requirements are specified as loosely as in one sentence. In order to keep...
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